Guarding Against Computer Worms and Viruses
Policy | Standard | Procedure | Informative
Last Updated: 9/17/03
University Computing and Communications Services
Network security article published in the September 2003 "Focus-IT" campus newsletter

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Guarding Against Computer Worms and Viruses:

As campus users are barraged with a seemingly endless cycle of computer worms and viruses today, maintaining antivirus software and performing Windows updates have become things that you make time for as opposed to doing these things when you have time. Otherwise, there is a penalty exacted and in the cost of lost productivity when your computer becomes infected and must be removed from the network, fixed, or worse yet—reinstalled from scratch. Another insidious side effect of all of this is that if your computer becomes infected with a worm or virus, it is then “programmed” to expend a great amount of effort attempting to infect other computers worldwide and launch denial of service attacks.

There are many people working behind the scenes to prevent and detect new worms and viruses, from antivirus vendors like Symantec to companies that offer early warning alerts to customers, such as ISS. Here at Georgia State University, your technology managers and IS&T staff members have been working diligently to detect and fix hundreds of computers on campus that became infected with the Blaster worm or variants and the SoBig virus. A major contributor to the continuing infection growth rate on campus are laptops with worms or viruses that are brought in from home and connected to the campus network. Whether at work or at home, you must utilize antivirus software and perform Windows updates on your computers. Also, if you have a computer that you haven’t used for awhile, you still need to make sure that it is virus and worm-free.

In order to prevent the multitude of potentially infected systems brought in by residential students on campus from negatively impacting network performance and launching widespread attacks against other computers, IS&T staff members conducted security checks on over 1200 computers that will be used by residential students to connect to the university’s network. This involved initially deactivating the network ports in each room until the process of detecting and fixing worm-infected computers, applying missing Windows updates, and installing antivirus software and a personal firewall was completed successfully.

Village and Lofts residents were later given the option of using a CD containing an automated security check process and software installation files to conduct a self-assessment of their computers. A subsequent validation process has ensured that computers are problem-free before the residents’ internet access is enabled. Over 2500 students are moving into the Lofts and Village housing this year, so the process of conducting these checks in an effective and time-expedient manner has been very challenging. However, due to the fact that the majority of students did not have antivirus software installed or the virus signatures were not up-to-date and were not performing Windows updates on their systems, the positive “after effects” of ensuring that students’ systems are reasonably protected from viruses and worms will be of great benefit to them and important in safeguarding the campus network.

Help:

If you have questions, or need assistance, please contact the Help Center at help@gsu.edu or (404) 413-HELP (4357).

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