Incident Report
Policy | Standard | Procedure | Informative
Version: 1.1.2
Last Updated: 9/12/03
University Computing and Communications Services

Report any suspicious activity occurring on your Georgia State University personal computer.

About
Procedures
Help

About:

An incident report is the official method of reporting suspicious activity occurring on a University personal computer. Suspicious activity is any occurrence that affects, or has the potential to affect, the routine operation of your personal computer. If your computer is not operating properly, or you suspect that something is wrong, first contact your Local Network Administrator to rule out the possibility of problems with your systems' hardware, software, or network. If you then determine that the issue may be security related, please report it immediately.

The new campus Information Systems Use Policy requires that all incidences be reported to the University's Information Security Department.

Procedures:

To report suspicious activity, send an email containing the following information to help@gsu.edu:

1. Type "Security Incident - High Priority" in the subject line of the email.
2. Give the date the incident occurred.
3. Describe the incident.
   Optional: If you know your IP address, or the IP address of your attacker, please include.
   
4. Provide contact information:
   

   a.	your name
   b.	your email address
   c.	your phone number
   d.	your department

Help:

If you have questions, or need assistance, please contact the Help Center at help@gsu.edu or (404) 413-HELP (4357).

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