Develop an Information Security Program: A 10-Step Approach
© Georgia State University
Policy | Standard | Procedure | Informative
Version: 1.1.2
Last Updated: 9/8/03
University Computing and Communications Services
Creating a security program in a University environment.

About
Obstacles and Challenges in the University Environment
Overview of Most Prevalent Vulnerabilities and Threats
EDUCAUSE System Security Task Force
A Word of Advice About Security Vendors and Tools
10-Step Approach to Developing an Information Security Program
Help

 

About:

Many universities are encountering challenges in their attempts to respond to the ever-present vulnerabilities and threats to their networks. The approaches taken have run the gamut from assigning already-overburdened systems administrators the added task of ensuring that their University's' systems are secure, to bringing in outside consultants to implement perimeter-based security solutions to build a "fortress" around the network that will withstand Internet attacks.

Of those Universities that are currently experiencing some degree or measure of success in securing their network environments, the majority, if not all, have developed a formal Information Security Department and hired at least one dedicated security staff resource to manage it.

Following is information on obstacles and challenges in the University environment, prevalent vulnerabilities and threats, a brief overview of EDUCAUSE, advice about security vendors and tools, and a ten-step methodology for developing an Information Security Program at your University.

 Obstacles and Challenges in the University Environment

  • The light finally came on – security is a problem
  • Lack of funding for security tools
  • Lack of funding for experienced Information Security staff positions
  • Lack of security policies and guidelines
  • Lack of hardware/software standardization
  • Lack of security awareness among staff, students and faculty members on campuses. An overview of creating a security program in a university environment.

Overview of Most Prevalent Vulnerabilities and Threats                                                                                                     

  • Out-of-date antivirus software protection
  • “Weak” or easily-guessed passwords or circumventing the entering of passwords
  • Missing vendor-supplied operating system or application patches and service packs
  • Systems continuously logged into the network or with internal or external modem connections
  • Unprotected systems (not behind firewalls or intrusion detection systems) which allow insecure telnet connections, provide FTP or web services, and allow anonymous connections that leave the entire network infrastructure vulnerable to attacks

EDUCAUSE System Security Task Force

  • Assist universities in securing network infrastructures and in protecting systems from both being attacked and from being used to attack other entities
  • Committees on security tools, policies, security awareness and emerging technologies
  • The EDUCAUSE System Security Task Force will soon have a website at http://www.educause.edu/security
  • Strongly recommended that universities take a proactive approach NOW to assessing and correcting information security problems using the SANS organization’s “Top Ten” vulnerabilities guidelines as starting points
  • The SANS “Top Ten” vulnerabilities guidelines can be found at http://www.sans.org/topten.htm

A Word of Advice About Security Vendors and Tools

  • No one vendor has the perfect tool or solution for you…you must evaluate carefully what will secure your institution’s network infrastructure effectively at a cost that you can afford
  • Security vendors target the commercial market and price their products per network node, per user, per server, per workstation, per IP address
  • "Grouping" University System of Georgia institutions could yield some economies of scale with partnering vendors. For example, Georgia State University has established a "partnership" with Network ICE, where we can purchase their BlackICE defender product, as well as other products they offer, at a markedly reduced price. They are willing to include any other Georgia universities under the same discount structures that we at Georgia State are currently entitled to.

10-Step Approach to Developing an Information Security Program

  • A centrally managed information security effort is most effective, even if your campus IT system administration is decentralized
  • Manage part or all of your information security program or use third party vendors and firms that will manage various aspects of it for you.
  • To make an informed decision you must have a detailed security assessment of your network infrastructure that identifies risks.

 

Step One
  • Take a “snapshot” to determine the state of information security at your University as of today
  • Gather and review documentation on information security policies, plans, procedures and guidelines with your IT staff and at the colleges and departments on your campus if administration is decentralized
  • Utilize an automated scanning tool such as ISS’s Internet Scanner or WebTrend’s Security Analyzer to assess the vulnerabilities and threats present on systems at your university or…
  • Hire an outside party to conduct an audit/review/assessment

 

Step Two
  • Designate or hire an Information Security Officer to develop and manage the Information Security Program at your university
  • What qualifications should this person have?
  • What types of duties will they perform?

 

Step Three
  • Develop an Information Security Strategic Plan (ISP)
  • Define how your information security program will enable the university’s strategic goals and objectives and what will happen if preventive measures are not put into place
  • Link the university’s strategic goals and objectives to the goals and objectives of your information security program and the results of the audit/assessment on your university’s network infrastructure
  • Updates as part of Technology Master Plan Effort

 

Step Four
  • Develop an Information Security Annual (Project) Plan for Year One of your Information Security program
  • Concentrate on areas of concern from the audit/assessment you recently conducted
  • The IS Annual Plan will allow you to prioritize and define those things that need to be accomplished to shore up your network’s defenses against attacks, unauthorized intrusions, vulnerabilities and threats

 

Step Five
  • Review any existing security policies and guidelines currently in place and determine where gaps exist between the current policies and guidelines and the fulfillment of your Information Security program’s goals and objectives over the next year
  • For example, you may want to consider modifying your “appropriate use” policy to authorize scans of all systems connected to your university’s network for the purposes of identifying vulnerabilities and threats…

 

Step Six
  • Develop information security presentations to deliver to various audiences at your university such as college and departmental deans and vice presidents, IT committees, etc.
  • Build support for the Information Security Program and enlist participation, funding, and cooperation through demonstrating the need and the consequences of further inaction

 

Step Seven
  • Propose and assemble a university-wide information security task force or committee composed of representatives from each college and department
  • In order to address the “Top Ten” vulnerabilities cited by the SANS Organization in an effective and expedient manner, it would be advantageous to work with an information security representative designated by each college or department to focus on organizing your university’s approach to resolving any security issues identified.  Additionally, this committee or task force would develop and recommend policies, test and evaluate tools, develop guidelines, standards, and assist with security awareness efforts

 

Step Eight
  • Start a security awareness program
  • The “weakest link” in an information security program is an unaware user.  All the policies, tools, and guidelines won’t circumvent the disadvantage of a user who is not aware of policies and who doesn’t practice “safe” computing by maintaining anti virus software or by scanning downloaded files from the Internet before installing them on a workstation

 

Step Nine
  • Assemble a Computer Emergency Response Team and accompanying policies and procedures for computer incident handling
  • Monitoring incidents helps determine risks, threats and vulnerabilities that are currently being exploited by attackers and unauthorized persons
  • Designate a focal point for receiving reports of computer incidents.  Designate members of the IT staff to take immediate actions that may include temporarily disabling a network connection to prevent any further attacks from a particular system

 

Step Ten
  • Take a proactive approach to integrating information security into your existing IT network infrastructure
  • Consider the security implications or risk factors of any new hardware or software applications introduced into your network environment
  • Obtain security tools, such as intrusion detection systems and firewalls, which will allow you to effectively detect, prevent, and respond to attempted (or successful) intrusions and attacks on your university’s network.  Other important security measures are automated scanning tools which will allow you to proactively assess hardware and software applications on your campus for a wide range of vulnerabilities and security problems

 

Help:

If you have questions, or need assistance, please contact the Help Center (404-651-4507 or help@gsu.edu).


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