Toyota's Heuristics

Key framing assumption: Eliminate Three Types of Waste Muda, Mura, Muri

Muda = activity that is wasteful and doesn't add value
(Translate muda as the transitive verb "to waste,"

not the noun meaning something that somebody has wasted.)

Selective Pefception Heuristic: look for muda in	And also in
Defects Overproduction Transportation Waiting Inventory MotionOverprocessing	Skill Safety Information Material

Mura = Unevenness

Muri = Unreasonableness. Dilbert's company is a perfect example of Muri

Kaizen is Continuous Problem Creation!

An andon pull is one kind of opportunity to create a problem

Jidoka is a ready-made framing heuristic within which to create a problem from an andon pull

Detect - Stop - Fix - Investigate