Toyota's Heuristics

Key framing assumption: Eliminate Three Types of Waste Muda, Mura, Muri

Muda = activity that is wasteful and doesn't add value
(Translate muda as the transitive verb "to waste,"
not the noun meaning something that somebody has wasted.)
Selective Pefception Heuristic: look for muda in
And also in
Defects
Overproduction
Transportation
Waiting
Inventory
MotionOverprocessing
Skill
Safety
Information
Material

Mura = Unevenness

Muri = Unreasonableness. Dilbert's company is a perfect example of Muri

Kaizen is Continuous Problem Creation!

An andon pull is one kind of opportunity to create a problem

Jidoka is a ready-made framing heuristic within which to create a problem from an andon pull
Detect - Stop - Fix - Investigate