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PUBLICATIONS

 

“Information Management,” in John Bartle, Bart Hildreth and Justin Marlowe. eds. Managing Policies in Local Government Finance, 6th edition. (In Progress).

“Professionalization in Public Administration Revisted,” Submitted to Public
Administration Review
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“Professional Associations and Public Administration Excellence: The Case of Public
Procurement” Submitted to Public Administration Review. Co‐Author, Hyunghoon Kim.

“E‐government as a Public Management Reform: The Experience in the States,” in G.
David Garson, ed. The Handbook of Public Information Systems, Third Edition, pp. 171‐
186. New York: Marcel Dekker, 2010. Co‐author, Katherine Willoughby.

"Assessing the Profession: Practitioner Perspectives on Procurement Certifications,” Government Procurement Magazine (2009), August/September, 15 and 37. Co-author, Hyunghoon Kim.

“Administrative Leadership and the Electronic City: Challenges and Opportunities,” in Vishanth Weerakkody, ed.  Social and Organizational Developments through Emerging E-Government Applications: New Principles and Concepts (Advances in Electronic Government Research series). IGI Global: Hershey, PA, 2009. Co-author, Ignacio Nararro.

“Assessing the Ethical Knowledge of City Managers,” Public Integrity (2009). Co‐Author,
Mark Rivera (2009), vol, 12, no. 1: pp 1‐9. Co‐author, Mark Rivera.

“City Managers and E-Government Development,” in Chris Reddick, ed. Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies. IGI Global: Hershey, PA, 2009. Co-author, Ignacio Nararro.

“Service Challenges and Governance Issues Confronting American Counties in the 21st Century: An Overview,” State and Local Government Review (2008), vol. 40, no. 1, 54-68. Co-Author, Don Menzel, et al.

 

 “City Managers and E-government Development: Assessing Technology Literacy and Leadership Needs.” International Journal of Electronic Government Research (October December, 2008), pp. 37-53. Co-author, Ignacio Navarro.


"Human Resource Management," in Carl Stenberg, ed., Managing Local Government Services, pp. 100-123. Washington, D.C.: International City Management Association, 2007.  Co-author, David Pitts.

 

 “Conducting Research on Counties in the 21st Century: A New Agenda and Database Considerations,” Public Administration Review (November/December 2007), pp. 968-983. Co-Author, Don Menzel, et al.

 

“Collaboration and Leadership for Effective Emergency Management,”  Public Administration Review—Special Issue on Collaborative Public Management (December 2006), pp. 131-140.  Co-author, William Waugh.

 

“Citizen Demand for Interactive E-Government: The Case of Georgia Consumer Services,” American Review of Public Administration (2006), vol. 36, no. 2: pp. 288-300.  Co-author, Ignacio Nararro.

 

“Local Governments as E-Governments: Meeting the Implementation Challenge,” Symposium on the Limitations of Implementation Research, Edited by James Slack.  Public Administration Quarterly (2005), vol. 29, no. 1: pp. 77-109.  Co-author, Katherine Willoughby.

 

“Exploring Internet Options: The Case of Georgia Consumer Services,” in G. David Garson, ed. The Handbook of Public Information Systems, Second Edition, 2005.  Co-author, Katherine Willoughby.

 

“Performance on the ICMA Applied Knowledge Assessment: Trends and Patterns,” The Municipal Yearbook 2005, pp. 34-40.  Co-authors Mark Rivera and Ignacio Navarro.

 

“Quantifying the Knowledge of Public Management Professionals: Developing a Knowledge Assessment Tool for Local Government Managers,” Public Performance and Management Review (2005), vol. 28, no. 3: pp. 418-436.

 

"E-Democracy, E-Commerce, and E-Research: Examining the Electronic Ties between Citizens and Government" Administration and Society (2005), vol. 37, no. 3: 259-280.  Co-author, John Clayton Thomas.

 

“Elements of Strategic Planning and Management,” Public Administration Review (January/February, 2005), pp. 45-56.  Co-author, Ted Poister.

 

“Strengthening Public Administration Research: Barriers and Horizons," International Journal of Public Administration (2005), vol. 28, no. 1 and 2: pp. 37-55.  Co-author, Christine Roch.

 

“Assessing the Effects of September 11 Events On Flight Training,” Journal of Aviation/Aerospace Education & Research (2005), vol. 14, no. 3: pp. 31-44.

 

"Evaluation of the National School Health Coordinator Leadership Institute," Journal of School Health (2004), vol. 74, no. 5: pp. 170-176.  Co-authors, Judith Ottoson, John Clayton Thomas, Mark Rivera, and Beth Stevenson.         

 

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“Pay-for-Performance in Local Governments: The Views of Personnel Directors” in Jack Rabin, Robert Munzenrider, and Sherrie Bartell, eds. Principles and Practices of Public Administration (2003).  Co-author, Lloyd Nigro.

 

“The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government,” Journal of Public Administration Research and Theory, Vol. 13, No. 1, pp. 83-102 (2003).  Co-author, John Clayton Thomas

 

“The Use of Strategic Planning in Municipal Governments.The Municipal Yearbook, 2002.  The International City/County Management Association.  Washington, DC.  Co-author, Ted Poister.

 

“Local Governments Becoming E-Governments: Getting the Sizzle, Avoiding the Fizzle.” In H. George Frederickson, ed., The Future of Local Government Administration: The Hansell Symposium, pp. 199-208, International City/County Management Association, 2002.  Co-author, Katherine Willoughby 

 

"Public Administration Research from a Practitioner Perspective." Public Administration Review (September/October, 2001).  Co-authors, Bert Slotkin and Mark Rivera.

 

"Assessing the Value of a Statewide Immunization Registry: The Pediatricians' Perspective." Policy Studies Review, Vol. 18, No. 2 (2001).  Co-author, Katherine Willoughby.

 

“Reinventing Council-Manager Cities: Examining the Role of City Managers.”  Public Productivity and Management Review 24 (December, 2000), pp. 121-132.  Co-authors, Mark Rivera and Katherine Willoughby.

 

"Planning Centralized Immunization Registries: Disease Prevention, Cost Reduction, and Implications for Privacy," in G. David Garson, ed., The Handbook of Public Information Systems, pp. 345-362.  New York: Marcel Dekker, 2000.  Co-author, Katherine Willoughby.

 

"Performance Measurement in Municipal Governments: Assessing the State of the Practice." Public Administration Review 59 (July/August, 1999), pp. 325-335. Co-author, Ted Poister.

 

"Municipal Management Tools from 1976 to 1993: An Overview and Update." in Richard C. Kearney and Evan M. Berman, eds., Public Sector Performance: Management, Motivation, and MeasurementBoulder, Colorado: Westview Press, 1999.  Co-author, Ted Poister.

 

"Strategic Management in the Public Sector: Concepts, Models, and Processes."  Public Productivity and Public Management Review 22 (March, 1999), pp. 308-325.  Co-author, Ted Poister.

 

"Assessing the Validity, Legitimacy, and Functionality of Performance Measurement Systems in Municipal Government." American Review of Public Administration 29 (June 1999), p. 107-123.  Co-author, Ted Poister.

 

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"State Immunization Registries and Public Opinion: The Case of Georgia." State and Local Government Review 30 (Fall, 1998), pp. 194-204. Co-author Katherine Willoughby.

 

“Performance Measurement in Municipal Governments,” in The Municipal Yearbook 1998.  International City/County Management Association.  Washington, DC, p. 9-15.

 

“Exploring the Relationship Between Hotel Characteristics and Crime.FIU Hospitality Review 16 (Spring, 1998), pp. 81-93.  Co-authors W.S. Wilson Huang and Michael Kwag.

 

“Strategic Management: A Core Responsibility of Local Government Administrators,” in John J. Gargan, ed., Local Government Management.  Marcel Decker, 1996.  Co-author, Ted Poister.

 

"Strengthening County Government Management Skill," in Don Menzel, ed., The American County: Frontiers of Knowledge. The University of Alabama Press, 1996.

 

“Municipal Health Benefits: A First Step Toward a Useful Knowledge Base.The American Review of Public Administration 26 (September, 1996), pp. 345-360.

 

"Specialty Health Care Services in Municipal Government. Review of Public Personnel Administration 16 (Spring, 1996), pp. 57‑72.

 

"Pay-for-Performance in Local Governments: The View from the Personnel Director's Office." International Journal of Public Administration 18 (December, 1995), pp. 1775-1794.  Co-author, Lloyd Nigro.

 

Health Care for Municipal Employees: Plans, Options, and Costs. Washington, D.C.: International City Management Association, 1995 (ISBN: 0-87326-099-6).

 

"Strategic Capacity in Council-Manager Municipalities: Exploring Limits and Horizons," in H. George Frederickson, ed., Ideal and Practice in Council Manager Government. Washington, D.C.: International City Management Association, 1995.

 

“Total Quality Management in City Government: An Update.” National Civic Review  84 (Winter, 1995), pp. 72-76. Co-author, Ted Poister.

 

“Municipal Health Benefits: An Assessment of Cost Control Strategies.” Public Productivity and Management Review 19 (December, 1995), pp. 187-199.

 

"MBO in Municipal Government: Variations on a Traditional Management Tool."  Public Administration Review 55 (January/February, 1995), pp. 48-56. Co-author, Ted Poister.

 

"Educating Local Government Managers: A National Survey of MPA Programs."  International Journal of Public Administration 18, no. 6 (1995), pp. 915-940.

 

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“Applying Strategic Decision Making in Local Government,” in Arie Halachmi and Marc Holzer, eds., Competent Government Theory and Practice: the Best of Public Productivity and Management Review 1985-1993. Burke, Virginia: Chatelaine Press, 1994.

 

"Personnel Management," in James M. Banovetz, John W. Swain, and Drew A. Dolan, eds., Managing Small Cities and Counties: A Practical Guide, pp. 261-290.  Washington, D.C.: International City Management Association, 1994.

 

"Municipal Management Tools from 1976 to 1993: An Overview and Update.”  Public Productivity and Management Review 18 (Winter, 1994), pp. 115-125. Co-author, Ted Poister.

 

"The County Perspective on Intergovernmental Relations and Government Capacity."  International Journal of Public Administration 17, no. 5 (1994), pp. 971-993.  Co-author, William Waugh.

 

"Pay-for-Performance in Local Government: A Look at the Extent of Use and Perceptions of Effectiveness," in The Municipal Yearbook, pp. 50-56. Washington, D.C.: International City Management Association, 1993.  Co-author, Lloyd Nigro.

 

"Pay-for-Performance in Local Governments: Programmatic Differences and Perceived Utility." Public Productivity and Management Review 17 (Winter, 1993), pp. 145-159.  Co-author, Lloyd Nigro.

 

"County Capacity and Intergovernmental Relations." In David Berman, ed., County Government in an Era of Change, pp. 43-52. Westport CT: Greenwood Press, 1993.  Co-author, William Waugh.

 

"Setting a Research Agenda for the American County." Public Administration Review  52 (March/April, 1992), pp. 173-180.  Co-authors, Donald Menzel, et al.

 

"Applying Strategic Decision Making in Local Government: Does the Promise Justify the Challenge?"  Public Productivity and Management Review 15 (Spring, 1992), pp. 341-354.

 

"Strategic Capacity in Council-Manager Municipalities,” The International Journal of Public Administration 15 (1992), pp. 1737-1755.

 

"Professionalism and Support for Democratic Principles: The Case of Local Government Department Heads in Northern Illinois," Administration and Society 24 (May, 1992), pp. 22-40.

 

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"Ethics and Expertise in the Public Service: Maintaining Democracy in an Era of Professionalism," Southeastern Political Review  20 (Spring, 1992), pp. 122-143.

 

"Administrative Capacity and the Barriers to Effective County Management," Public Productivity and Management Review 15 (Fall, 1991), pp. 61-70.  Co-author, William Waugh.

 

"The Changing Responsibilities of County Governments: Data from a National Survey of County Leaders," American Review of Public Administration 21 (June 1991), pp. 139-156. Co-author, William Waugh.

 

"Probing the Limits of County Reform in an Era of Scarcity," Public Administration Quarterly 15, 3 (Fall, 1991), pp. 378-395.  Co-author, William Waugh.

 

"Strategic Decision Making in Council-Manager Governments: A Status Report," in The Municipal Yearbook, pp. 14-23.  Washington, D.C.: International City Management Association, 1991.

 

"County Officials' Perceptions of Local Capacity and State Responsiveness After the First Reagan Term," Southeastern Political Review 18 (Spring, 1990), pp. 27-50. Co-author, William Waugh.

 

"Dusting Off a Forgotten Local Government Management Tool: Taking a New Look at Citizen Surveys," Public Management (August, 1990), pp. 17-19.

 

"Strategic Planning in U.S. Cities: Patterns of Use, Perceptions of Effectiveness, and an Assessment of Strategic Capacity," American Review of Public Administration 20 (March, 1990), pp. 29-44.  Co-author, Theodore Poister.

 

"Sifting Through the Past: A Ten Year Perspective on the Annual Conference on Teaching Public Administration," in The International Journal of Public Administration 13 (1990), pp. 415-433.  Co-author, Edith Kelley Manns.

 

"An Update on Municipal Manager's Concerns for Productivity Improvement," Public Productivity and Management Review 13 (Fall, 1989), pp. 3-11. Co-author, Theodore Poister.

 

"Established and Emerging Management Tools: A 12-Year Perspective," in The Municipal Yearbook, pp. 45-54. Washington, D.C.: International City Management Association, 1989.  Co-author, Theodore Poister.

 

"Management Tools in Municipal Management Government: Trends Over the Last Decade," in Public Administration Review (May/June, 1989), pp. 240-248.  Co-author, Theodore Poister.

 

"Sifting Through the Past: A Ten Year Perspective on the Annual Conference on Teaching Public Administration," in The Proceedings of the Eleventh National Conference on Teaching Public Administration (Atlanta, Georgia: Georgia State University, 1988).  Co-author, Edith Kelley Manns.

 

"Personnel Administration: The Managing of Human Resources in Small Cities and Counties," in James M. Banovetz, ed., Managing Local Services: A Guidebook, pp. 248-276. Washington, D.C.: International City Management Association, 1984.

  

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