Distribute a Production Message
Help

Distribute a Production Message:

1. Draft a text message for distribution to a particular group.
2. Have the text message approved by the appropriate authority. (See Approval List for Broadcast Messages).
3. Send an email to the University Help Center (help@gsu.edu) requesting distribution of the approved text message. The email must include:
   1. The approved text message.
   2. The mailing list (as an attachment) of names and email addresses to which you are sending the message.
   3. The requested date of distribution.
   4. Your name, phone numbers, and email address.

The Help Center will verify approval of the request, generate a Remedy Ticket, and forward the Ticket and email text file to a technician. The technician will initiate the broadcast to the list, close out the ticket, and contact the originator (by phone or email) to confirm the date of the broadcast posting.

Help:

If you have questions, or need assistance, please contact the Help Center (404-651-4507 or help@gsu.edu).