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Cultural competence is defined differently by different authors, but the definition we find most useful is:
Cultural competence is acceptance and respect for difference, continuing self-assessment regarding culture, attention to the dynamics of difference, ongoing development of cultural knowledge and resources, and flexibility within service models to work toward better meeting the needs of minority populations.*
The concept of culture is central to this definition. That term must also be defined:
Culture is defined by Cross, Bazron, Dennis, and Isaacs (1989) as, "the integrated pattern of human behavior that includes thoughts, communications, actions, customs, beliefs, values, and institutions of a racial, ethnic, religious, or social group."* It is most important to note that a range of factors contribute to cultural diversity. Forms of diversity include, but are not limited to, gender, sexual orientation, race, ethnicity, ability and disability, religion and spirituality, age, and social class.

*Cross, T. L., Bazron, B. J., Dennis, K. W., Isaacs, M. R. (1989). Towards a culturally competent system of care (Volume 1 A Monograph on Effective Services for Minority Children Who Are Severely Emotionally Disturbed). Washington, DC: National Technical Assistance Center for Children's Mental Health, Georgetown University Child Development Center.

A partnership between Georgia Department of Human Resources and the Departments of Anthropology and Psychology at Georgia State University