First of all, please stay calm, be calm, or calm down. That makes handling a matter like this much, much easier for everybody.

Ok, now, often times, a package can easily be tracked. Here are suggestions of where to start (if you have not already done so).

To begin the process of tracking down an item, please contact the vendor and Tony Burnett (1-3094 : Biology) or Robert Daniels (1-3958 : Chemistry) in the business office to make sure that the item has actually been (in this order, through #4):

1) ordered,
2) shipped,
3) delivered, and
4) signed for.

Easy trouble shooting:

• order has not been placed yet-->biology or chemistry business office
• order placed, but back-ordered/not in stock-->vendor
• order shipped, en route, but has not arrived yet (not signed for yet)-->shipping company
• order picked up and signed for, but by someone other than our authorized personnel. Possibly misdelivered to a wrong address (wrong location, city, state, country!)-->business office, vendor, and/or shipping company

If the matter is still not resolved after these guidelines and/or if the package has indeed been signed for by us, then please fill out the following information and submit the request. If this form is properly completed, you have our assurance that we will prioritize this request and give you a response as soon as we possibly can.

Note: *Denotes a required field

*Today's date: 

*Your name: 

*Phone #: 

*Department:
Biology
Chemistry

*Principle researcher name: 

*Lab room number: 

*Building:
NSC
Kell Hall
Science Annex

Name of person who placed the order: 

Date order placed: 

*Complete PO #: 

*Vendor name: 

Vendor phone #: 

Date product shipped: 

*Shipping company: 

*Date package delivered: 
 

*Name of person who signed for the package: 
 

*Description of product:

 
 

Additional information you may wish to provide us with: