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Frequently Asked Questions

FAQs

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Miscellaneous

Q. Why is Georgia State using PeopleSoft?
A
. PeopleSoft was selected by the Board of Regents as the software to be used by all institutions.

Q. When does training occur for the Spectrum System?
A.
Training is regularly scheduled in 405 Classroom South. To find the current schedule, please refer to the Training page of this website.

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Q. Are there training manuals for the Spectrum System?
A.
Yes. Please refer to the Online Training Guides page of this website for downloadable versions of the detailed training manuals and quick reference guides.

Q. How do I download Spectrum to my computer?
A. Please refer to the Spectrum Information Center for the necessary downloads.

Q. How do I change my Spectrum password?
A.
Please refer to the Spectrum Information Center for the procedure for changing your password.

Q. How do I get access to the Spectrum System?
A.
Please refer to the Spectrum System Security Procedures document.

Q. What is the university's policy on technology issues?
A.
Please refer to the IS&T Policies section of the university website.

Q. What printers are compatible with Spectrum?
A.
Any printer can be supported as long as the printer speaks PCL and is either a network printer or is connected to the workstation with a parallel connection. For our current list of printer drivers that work in spectrum, please refer to the Spectrum Information Center. Note: printers that are connected to workstations via USB cannot print SQR reports but, if they speak PCL, they can print NVision and Crystal Reports.

 


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