Staff
Director of Student•University Center
Richard Heller received a Bachelor of Arts from St. Mary’s University,
a Master of Arts from Incarnate Word and a Doctor of Philosophy (Ph.D.)
from The University of Texas at Austin. Dr. Heller has worked for the
Student•University Center since January 1996. He manages and provides
leadership for the Student and University Centers including budget management,
staff supervision, policy formation, and event management for a 200,000
square foot facility that has on average 20,000 users daily. Dr. Heller
serves as a liaison with Auxiliary Services and retail tenants. Additionally,
he markets the facility and services to the campus and local community.
Assistant Director for Center Services
Carole Golder received a Bachelor of Arts from the University of Delaware
and a Master of Education from the University of South Carolina. She holds
a certificate in Campus Program Management from the National Association
for Campus Activities. Ms. Golder has worked for the Student•University
Center since August 2000. She supervises the conference and customer service
programs for the University and Student Centers, including the reservation
process, conference marketing, event management, student desk staff training
and information desk functions which includes $80,000 in annual sales.
Ms. Golder is responsible for ensuring quality event supervision and user
services, as well as, to contributing to the accomplishment of the goals
of the Student•University Center and the mission of the University.
Business Manager
DeLea Kearse received a Bachelor of Business Administration from Saint
Joseph's College. She began working at the Student•University Center
in August 2000. The Student•University Center is a complex financial
organization receiving support from multiple sources with an annual budget
that exceeds $2.5 million. Ms. Kearse is responsible for administering
the financial management processes for the Student•University Center,
coordinating the accounting procedures for all units of the Student•University
Center, insuring compliance with all business practices, managing the
internal accounting system for the Student•University Center, and
developing the business procedures for the Student•University Center.
Administrative Specialist - Administrative
Lesia Chandler has over 20 years of experience in administrative roles.
She began working for the Student*University Center in June 2003. She
has received professional training in customer service, business writing,
various computer programs and management skills. Mrs. Chandler is responsible
for overseeing and managing the Administrative Front Office. She assists
in coordinating administrative tasks and daily activities for the Student*University
Center under the guidance of the Student Center Director, Associate and
Assistant Directors. She also maintains department records, files and
databases, plans special events as well as scheduling and coordinating
meetings. Mrs. Chandler supervises the student employees in the Administrative
Office and oversees the locker rental process at the beginning of each
semester. She is responsible for processing all personnel activities,
including all new hire orientation, student payroll, maintaining adequate
supply inventory, scheduling equipment maintenance, and tracking work
order progress and completion status. In addition to these duties, she
often assists Managers with various special projects.
Program Coordinator
Anthony Banks received a Bachelor of Fine Arts from Georgia State University.
Mr. Banks has worked for the Student/University Center since July 2001.
Previously, he worked as a staff member with Continuing Education. Mr.
Banks assists in coordinating facility reservations, specifically providing
client support for the campus spaces reserved by the Student/University
Center including Urban Life West Exhibit Areas, Urban Life Plaza, Library
Plaza, Unity Plaza, General Classroom Plaza (solicitors), Hurt Park and
banner space. He manages the University Solicitation Policy for vendor
requests and also coordinates data/voice connections related to special
projects in the Student/University Center.
Facilities Coordinator
Rhonda Counsel received a Bachelor of Science degree from Arizona State
University. She has worked for the Student*University Center since March,
2006. She is responsible for providing direct management, coordination
and supervision to the event set-up, preparation and event management
functions as well as carrying out related facility management and operational
responsibilities.
Set-Up Supervisor
Tommy Young began working for the Student•University Center in
November 1981. He has received training in parque finishing and has been
an ace floor tech. His dedication to the Student•University Center
was acknowledged by the creation of an award in his honor, given to individuals
who demonstrate exceptional commitment and dedication to furthering the
mission of the Student•University Center. Mr. Young oversees the
set-up of all Student•University Center event space by assessing
daily meeting room set-up schedules, coordinating and assigning tasks
among the Student Set-Up Crew, Building Managers, and custodial staff
in twenty meeting and event spaces, including the ballroom. He is responsible
for coordinating a comprehensive floor care schedule; managing an equipment
inventory and coordinating event set-up work with the audio-visual, catering
and maintenance staffs.
Building Maintenance
The Building Maintenance staff performs advanced level duties in installation,
maintenance, repair and renovation tasks related to plumbing, electrical,
HVAC, carpentry, and other building trades work. They conduct inspections
on buildings, fixtures, machines, equipment, systems and other structural
units regularly and perform preventative maintenance when necessary.
Steven Watts
Skilled Trades Worker
Steven Watts has certification in Heating, Ventilating and Air Conditioning
(HVAC). Mr. Watts began working in the Student•University Center
in January 2001.
Joe Breitbach
Skilled Trades Worker
Joe Breitbach began working in the Student/University Center in April
2003. He possesses expertise in a number of maintenance areas, including:
carpentry, plumbing, drywall, flooring, and heating-ventilation-and-air
conditioning.
Custodial Staff Day Shift
The day shift Custodial Staff is responsible for performing custodial
care for the interior and immediate exterior areas of the University and
Student Centers through a comprehensive cleaning schedule designed to
achieve high standards of cleanliness and safety. They maintain the common
area of the buildings, clean all offices, pressure wash the loading dock
areas and assist other staff members with seminars, meetings and all business
activity in the building.
Denise Shaw
Custodian II
Ms. Shaw began working for the Student•University Center in July
1987. She is responsible for the third floor of the University Center
and the Pete’s Arena in the Bookstore Building.
Rita Bennett
Custodian I
Ms. Bennett began working for the Student•University Center in
October 1993. She is responsible for the fourth floor of the University
Center.
Mary Carr
Custodian II
Ms. Carr began work for the Student-University Center in January 1999
and was promoted to Custodian II July 2005. Ms. Carr is responsible for
the 2nd floor Student Center.
Morris Floyd
Custodian I
Mr. Floyd began working at the Student-University Center in August 2002.
He is responsible for the 3rd floor Student Center.
Henry "Hank" Robinson
Custodian II
Mr. Robinson began working for the Student-University Center in May 2003.
He is responsible for maintaining the 1st floor of the Student Center.
Custodial Staff Evening Shift
The Evening Shift maintains the common area of the buildings, clean all
offices, pressure wash the loading dock areas and assist other staff members
with seminars, meetings and all business activity in the building. These
individuals are also responsible for maintaining the cleaning schedule
for the Student•University Center carpets and windows.
Reginald Wilder
Custodian II
Mr. Wilder began working for the Student•University Center in September
1996. He is responsible for maintaining the common areas of the University
Center during the evening shift.
Custodial Staff Night Shift
The responsibilities of the Night Shift are to maintain the floors in
throughout the building, the restrooms and to assist with the carpet cleaning
as needed.
Jeff Shack
Custodian II
Mr. Shack began working for the Student-University Center July 2001 and
was promoted to Custodian II July 2005. He is responsible for Floor Care
of the 2nd and 3rd floors of the Student Center on the night Shift.
Telesa Smith
Custodian II
Ms. Smith began working for the Student-University in January 2004. She
is responsible for maintaining the Student/University Center common areas
on the second shift.
Judy Bigby
Custodian I
Mrs. Bigby began working for the Student-University Center in July 2005.
She is responsible for maintaining the 2nd floor of the University Center,
including the Bookstore Building.
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