Login Problems
If you have not used WebCT Vista before, you will need to do a browser tune up
Note. Even though you may have used an older version of WebCT in the past, it is important to do this tune up for Vista.
Username and password problems
Your username for WebCT Vista is the same as your Georgia State username (everything before the @ sign in your Georgia State e-mail address). Your password is your GoSolar pin number. If you changed your pin number before the beginning of the semester, it should be your original pin number.
If you feel that your password is not working, you must contact WebCT support to have your password reset. Be certain to include your Vista log on username in any e-mail you send. If you choose to call, have your log on username available for whoever answers the phone.
To avoid future password problems
Once you have logged on to WebCT Vista, you will find the "Change Password" link in the upper right hand side of your MyWebCT page. Be sure to fill in the secret question. This will help if you ever forget your password.
Log-on Loop
If you are using a computer in one of the Georgia State University labs you MUST click on the WebCT icon on the desktop to access Vista.
If you are trying to log on from home and you keep getting sent back to the list of universities do the following
All Tel users
- Open Internet Explorer
- Go to Tools ->Internet Options -> Connections.
- Click the LAN Settings button at the bottom and uncheck Automatic.
NETSCAPE 6 USERS:
1. Go to "Tools".
2. Choose "Privacy & Security".
3. Choose "Unblock Cookies from this site".
AOL USERS:
1. Go to Settings (on the top menu buttons).
2. Go to Preferences.
3. Go to Internet Properties (WWW).
4. When the dialog box appears, choose Security.
5. Then, follow directions below for Internet Explorer 6 users, steps 3 on.
INTERNET EXPLORER 6 USERS:
1. Click on "Tools".
2. Click on "Internet Options".
3. Click the "Privacy" tab.
4. Push the "Advanced" button.
5. Check "Override Automatic Cookie Handling".
6. Check "Always allow session cookies".
7. Click "OK".
8. Close and re-open your browser for the changes to take affect.
