System Info
- Course Creation
- uLearn Access
- Adding Users to Sections
- uLearn Login
- Name Changes
- Responsibilities
- Support
- Unscheduled Downtime
- Communication
- Instructional Design Services
- Training
By default, courses and sections for all official Georgia State courses are generated automatically in uLearn, according to data listed in Banner/GoSolar. All non-credit, development, training and administrative sites may also be hosted on the uLearn server. UETS will create such non-credit course spaces but the person administering such sites must add the users manually. (Examples of administrative sites include cohort groups, clubs, department groups, etc. For student groups/clubs, request for creation must be made by the group advisor.)
If a course is added after the start of a semester/term, please contact UETS via email at help@gsu.edu with the course number, course title, CRN and term.
Cross-Listed Courses
Any instructor who wants students from multiple sections listed in one uLearn course must have that course designated in GoSolar as a cross-listed course before the semester begins. To do this, contact the person in the department who enters the semester course and section information into GoSolar and ask them to designate those sections as cross-listed sections. The person making the designation will need the CRN's for the sections to be cross-listed.
Usernames for all faculty, students, and staff are batch-created by the uLearn Administrator on a per semester/term basis. All students are granted access to all sections for which they are registered. All instructors will be granted designer and instructor access to all sections for which they are listed as primary instructor in Banner/GoSolar, regardless of whether they intend to use uLearn or not.
Only instructors may add additional users to sections. uLearn administrators and Help Center personnel cannot verify student registration for courses. It is the responsibility of the instructor to add students and co-designers to their course or section. Requests to add co-instructors must be sent to help@gsu.edu by the primary instructor (as listed in GoSolar or the Course Catalogue). Please include the first name and last name of the co-instructor, username (if known), an email address and CRN of the section. The co-instructor will be emailed a notification once they have been added to the section.
Since ALL faculty, students, and staff have uLearn accounts, uLearn section instructors can add students to their section(s) via the uLearn username. Directions for granting student access to a course are located in the Resources-Designer course, under Tutorials -> Gradebook. This "course" may be found on the uLearn page in the Course List. If it is not, please email help@gsu.edu and request to be added.
Instructor Login:
Your CampusID and password is the same login/password you currently use to access Easyview and Profile Manager.
Student Login:
Your CampusID and password is the same login/password you currently use for GoSOLAR, your official Georgia State e-mail account and the Georgia State computer labs.
To help you manage your CampusID, go to the CampusID Self-service Web site where you can change your CampusID password.
The CampusID Self-service site at https://campusid.gsu.edu will enable you to:
1. Change your CampusID password
2. Recover your password should you lose it
3. Create/update personal security questions/answers enabling password recovery
To read frequently asked questions and learn more, visit https://campusid.gsu.edu/faq.cfm.
Staff Login:
The staff username is the full campus email address (the campus ID followed by @gsu.edu). Campus IDs may be found in the Campus Directory.
The initial uLearn password is nine (9) digits following 601708 on the Panther card. Rather than counting, enter all of the numbers after 601708 EXCEPT the last one.
Staff who are also enrolled in academic courses will use their student login for those academic courses rather than their staff login.
Guest Logins
Guest logins are for people who are not currently Georgia State University faculty, students, or staff and who need access to a uLearn section. Guest logins must be requested by the primary instructor. To request a guest login, email help@gsu.edu and include the guest's first name, last name, email address and section to which they need to be added. A username will be created, added to the section and the guest will be emailed login instructions.
To request a name change, students must submit a Form for Change of Name with the Office of the Registrar. Faculty and staff must complete the Personal Data Change Form with Human Resources. Please allow time for the form to be submitted to all areas on campus in order to affect the change.
Instructors
The ultimate responsibility for the development, content, and management of a uLearn course lies with the instructor. It is also the responsibility of the instructor to:
- Upload and place files in the course
- If using the assessment tool, to upload questions, create quizzes or surveys, and set release criteria
- If using the gradebook tool, to enter and release grades
Instructors are responsible for the course content including appropriateness, meeting accessibility standards, copyright compliance, FERPA, HIPAA, and conformance to other University policies and procedures.
Instructors are encouraged to periodically download and save a backup copy of their class gradebook. (See Gradebook tutorial in Resources-Designer course for directions.) Instructors are also responsible for appropriately archiving quizzes and exams for student grade appeals, according to the policies for their specific departments and the University policies. Currently, the Board of Regents does not have an archive policy for older sections.
The course instructor is responsible for providing all students in the course with instructions for accessing and interacting with their uLearn course.
Students
Students are responsible for adherence to all applicable federal/state laws and University policies such as but not limited to those addressing copyright, web accessibility, University Code of Conduct, Policy on Academic Honesty, and University Computing Policies.
Instructors should make students aware of the support available. Both instructors and students should first use the published supports provided to try to solve problems beginning with those on the Georgia State uLearn site's Technical Help page. If help is still needed, users should go to the Online Support Center. A searchable Online Knowledge Database and support contact information is located there.
Software patches and upgrades are done periodically throughout the year. All downtimes will be announced in the Announcements section of the uLearn page and through the use of a popup announcement window.
Unfortunately, events occur that can interrupt. When unscheduled downtimes occur, uLearn users will see a message in their browsers indicating there is an outage. This mechanism is not fool-proof, but in most cases a "server down" message will appear if a severe outage occurs. A message after the event will appear in News.
The uLearn server is monitored continuously by the Office of Information and Instructional Technology (OIIT) of the Board of Regents and calls to campus support staff are made automatically if an outage is detected. uLearn administrators are also contacted by OIIT whenever an unscheduled outage occurs. The server status is posted online.
A number of communication channels are used to inform the campus about uLearn events, strategic plans, policies, opportunities, and other uLearn-related information.
Announcements
The Announcements feature in uLearn will be used to communicate scheduled outages (including the weekly maintenance window) and other timely information of interest to the general uLearn population.
Listserv
The OIIT sends special email announcements of unscheduled downtimes. Instructors who would like to receive these announcements may follow the directions found in the Resources-Designer course.
uLearn Users Email List
This email list, which is maintained by UETS at Georgia State, notifies instructors and designers of upcoming events, software changes, and downtimes. All uLearn instructors and designers are automatically added to the users' list. If you do not receive these announcements, email help@gsu.edu and request to be added.
Instructional design services are available to all instructional faculty - full-time, part-time, visiting, adjunct, GTA, and all other faculty classifications. We strongly encourage faculty to consult with an instructional designer before using uLearn or teaching online. Due to limited resources, we cannot help walk-ins. You must set up an appointment. To do this, email help@gsu.edu. Please note: The earlier you consult with an instructional designer, the better. We recommend starting at least 3 months in advance of teaching the course.
The instructional design process involves meeting with faculty or departments to establish the best way to present course materials in an online environment, methods to enhance existing materials, and resources for both the faculty member and the students that would augment the curriculum. Course design is based upon established educational theories and instructional design principles.
Some of the instructional design services provided are listed below:
- Needs assessment to help define needs to integrate technology into courses
- Assistance selecting an appropriate course format (fully online, web-assisted, hybrid, or integration of technology into a face-to-face course)
- Assistance writing performance-based learning outcomes
- Consultation on and assistance with designing active learning activities
- Consultation on and assistance with assessment issues in online learning
- Consultation on modifying content or media for online delivery
- Review of existing online courses with suggestions for revisions or improvements
- Design or redesign courses for online delivery
- Design and conduct formative evaluation of instructional media and materials
- Design and develop multimedia learning objects
- Adapt a traditional course to an online environment
- Develop an online syllabus
- Develop strategies and techniques for the online classroom
- Assist in building online learning communities
- Recognize student perspectives and the needs of online learners
A Statement of Understanding will be initiated at the beginning of an instructional design project. This document will include names and contact information for anyone involved with the project as well as a projected timeline for completion. The primary instructor will act as the subject matter expert and be required to submit any necessary materials for development as well as to review and approve the project at regular intervals.
Faculty who have never used uLearn before are encouraged to attend either a scheduled hands-on training workshop or complete the Online Workshop at least one semester before the start of the course.
Plans should also be made for Graduate Teaching Assistants (GTA) who may assist instructors with uLearn to attend the training session. Primary instructors will still need to complete the training sessions as the management of courses in uLearn is ultimately the responsibility of the faculty member who is teaching the course.
Formal
UETS will provide regularly-scheduled workshops for users to learn the basics of uLearn. A complete listing of workshops is posted online. There is no fee. A minimum of three attendees will be necessary to avoid cancellation.
Departmental or Group
UETS will provide hands-on training sessions for groups of five (5) or more faculty and/or staff in one of our training labs. Sessions may be tailored to meet the needs of faculty focusing on their specific disciplines. Sessions may be 1-3 hours in length. Scheduling of training is dependent on room and training instructor availability. Fourth floor training labs in Classroom South may be reserved for training but are limited to 15 participants. Larger classrooms may be reserved through Catalog and Course Scheduling at 404-413-2231. It is the responsibility of the requestor to reserve a classroom if 4th floor CS training labs are not available or not adequate.
Teach My Students
Faculty may request a trainer come to their class and teach their students how to use the software. Scheduling of training is dependent on training instructor availability. There is no charge for this service but some restrictions apply. The faculty member must be present during the entire class. Training is limited to two hours of instruction during normal business hours (8:30am-5:15pm). It is the responsibility of the faculty member to reserve a computer-equipped classroom.
Fourth floor training labs in Classroom South may be reserved for training but are limited to 15 participants. Larger classrooms may be reserved through Catalog and Course Scheduling at 404-413-2231.
