Get Help

• with creating or accessing a previously created account

First, look at Frequently Asked Questions (FAQs) to see if your question has already been answered. Please check the "FAQs" page periodically as new information will be added as needed.

If you can't find the answers you need, email etraining@gsu.edu with your request. Include your full name and 16-digit ISO number (located on the back of your picture ID) and a brief explanation of the problem (including any error messages you may have received). You will be contacted by one of the eLearning staff as soon as possible.

• while at the Element K site or using the courseware

If you have a problem using the Element K site or while within an Element K course, go to their Contact Us page, use Live Chat, or call technical support at 1-800-250-5013. The Element K support agents provide friendly, expert help around the clock.